Privacy Policy

Last Updated: February 25, 2024

Your Privacy Matters

At HTRN85 DNS Security, we are committed to protecting your privacy and handling your data with care. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Account Information
  • Company name
  • Contact name (first and last)
  • Email address
  • Phone number (optional)
Payment Information
  • Processed securely by Square (PCI DSS compliant)
  • We do not store credit card numbers
  • We only store transaction IDs and amounts
Usage Information
  • DNS query logs (domains, timestamps)
  • Client computer names
  • IP addresses (for service delivery)
  • Client installation data

2. How We Use Your Information

  • Service Delivery: To provide DNS security services
  • Billing: To process payments and manage subscriptions
  • Support: To respond to customer inquiries
  • Security: To detect and prevent threats
  • Improvements: To enhance our services

We will never: Sell your data, share without consent, or use for advertising

3. Data Security

Security Measures
  • Encryption in Transit: All data transmitted over HTTPS/TLS
  • Encryption at Rest: Database encryption enabled
  • Access Controls: Role-based access to data
  • Audit Logging: All access logged and monitored
  • Rate Limiting: Protection against abuse
  • Input Validation: All input sanitized and validated
  • Secure Coding: OWASP best practices followed

4. Data Retention

  • Account Data: Retained while subscription is active + 90 days
  • DNS Logs: Retained for 90 days (for security analysis)
  • Payment Records: Retained for 7 years (legal requirement)
  • Deleted Accounts: All data permanently deleted within 30 days

5. Your Rights

Under GDPR and CCPA, you have the right to:

  • Access: Request a copy of your data
  • Correction: Update incorrect information
  • Deletion: Request account and data deletion
  • Portability: Export your data
  • Opt-Out: Unsubscribe from marketing emails

To exercise these rights, email: privacy@htrn85dns.com

6. Cookies & Tracking

Cookies We Use
Cookie Purpose Duration
cookieConsent Remember your cookie preference 1 year
session Maintain login session Session only

Third-Party Cookies: Square may set cookies for payment processing. See Square's privacy policy for details.

7. Third-Party Services

  • Square: Payment processing (PCI DSS Level 1)
  • Email Provider: For sending activation codes and receipts
  • CDN Providers: For serving website resources

All third-party services comply with GDPR and industry security standards.

8. Children's Privacy

Our services are intended for business use only. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, it will be deleted immediately.

9. International Data Transfers

Your data may be processed in the United States or other countries. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses (SCCs)
  • Encryption in transit and at rest
  • Regular security audits

10. Data Breach Notification

In the unlikely event of a data breach:

  • We will notify affected users within 72 hours
  • We will notify relevant authorities as required by law
  • We will provide details on the breach and remediation steps

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Email notification to all active customers
  • Prominent notice on our website
  • Update to the "Last Updated" date above

12. Contact Us

If you have any questions about this Privacy Policy or our data practices:

Email: privacy@htrn85dns.com

Phone: (555) 123-4567

Address:

HTRN85 DNS Security
123 Security Way
Tech City, TC 12345
United States

Your Security is Our Priority. We are committed to protecting your privacy and securing your data with industry-leading practices.